Email delivery (SMTP)
Contrixt sends notifications (budget warnings, contract deadlines, requests) and system mails (invitations, registration confirmations) by email. By default, delivery runs via the platform — optionally via your own SMTP server, so all mails come from your domain.
What you need
- Credentials of your SMTP server (host, port, username/password if required)
- A sender address on your domain (e.g.
it-controlling@your-company.com) - Access to your DNS settings for SPF/DKIM (recommended)
Configuring your own SMTP
In the Email sending (own SMTP) card under Administration → Settings:
- Enter the SMTP host and port; for port 465 enable the Implicit TLS option, otherwise Contrixt uses STARTTLS. Optionally add a username and password.
- Set the From address and From name.
- Save — the password is stored encrypted with the tenant key.
- Switch on Sending enabled — from now on your SMTP takes precedence over platform delivery.
Remove own configuration switches back to platform delivery at any time.
How to verify it works
Enter a recipient address and click Send test email. The result appears directly on the card, including the time and status of the last test. If the test mail doesn't arrive, check the port/TLS setting, the credentials and your spam folder.
SPF/DKIM
To keep your mails out of spam, make sure the sending server is authorized for your sender domain (SPF record, DKIM if applicable).
What is sent?
| Recipients | |
|---|---|
| Budget threshold reached / exceeded | approvers and budget owners |
| Cancellation deadline approaching / missed | approvers and contract owners |
| Budget request pending / decided | approvers resp. requester |
| User invitation | the invited person |
| Registration confirmation | creator of the tenant |
The mail templates are maintained on the platform side; all mails carry consistent Contrixt branding. Failed mail delivery never blocks the triggering action — in-app notifications always appear.